Practice Profile

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Office Hours

We are open to assist you, answer questions or schedule an appointment during the following hours:

Opelika Location
Monday – Thursday: 8:00 a.m. – 5:00 p.m. CST

Valley Location
Tuesday: 9:00 a.m. – 5:30 p.m. CST

Appointments

Visiting the orthodontist every 4-6 weeks is an important part of your orthodontic treatment. Regular check-ups last between 20-30 minutes. Your scheduled appointment time has been reserved specifically for you. We know that your time is valuable, as well as ours, and we have made that a priority in our practice. We work hard to keep an efficient schedule to make sure our patients are seen promptly at your scheduled appointment time. We understand that "life happens," so if you're running late or need to reschedule, please let us know, and we will do everything we can to accommodate you. To help us maintain this, please contact us at least 24-hours prior to your scheduled appointment if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

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